Privacy Policy

Privacy Policy for Visitors
(applies to anyone visiting the website)

1. Management
The website is managed by J&V Services. Its contact details can be found on the aforementioned website.
2. Visitor data
2a Some data resulting from one or more visits to are kept permanently, but anonymously. The data will therefore never be traceable to a person or organisation.
2b J&V Services ensures that the stored data is secure.
3. Cookies
3a J&V Services uses functional cookies to optimise the functionality of certain pages of the website. Cookies are small text files that are placed on the visitor’s computer by a website page. Such a cookie stores information such as specific preferences of the visitor. This allows J&V Services to provide the visitor with even better service on a subsequent visit. By making use, for example, of the domain names that the visitor has checked and saved, you will not need to enter the same information over and over again. This makes the site much more user-friendly.
3b The visitor can determine how cookies should be handled. Users can configure their browsers to allow, disallow or partially allow the use of functional cookies. In the latter case, it is possible to configure which websites are allowed to place functional cookies. The placing of functional cookies is then prohibited on all other websites. This option is provided by most commonly used browsers.
3c Cookies can always be removed from a computer, also via the browser.
3d J&V Services also uses marketing cookies on its own site as well as on its partner sites to make the communication of its services more personal and to better tailor it to the wishes of the individual client.
3e J&V Services uses Analytics Cookies that process not the surfing behaviour of individuals but of large numbers of visitors – anonymously – into graphs and patterns that help us to improve and optimise our websites.
4. Questions
Visitors with questions about this Privacy Policy are invited to contact J&V Services. The contact details are stated on the website mentioned in Article 1 of this Privacy Policy.
5. Disclaimer
J&V Services is entitled to change the content of its Privacy Policy without informing the visitor. It is sufficient to implement the change on the website.

Privacy Policy for Clients
 (supplement to the Privacy Policy for Visitors that applies to all who carry out an online loss assessment at J&V Services)

1. Data provided by the client
J&V Services can use the data provided by the client for the following purposes:
1a Processing the loss assessment.
1b Sending one or more e-mails related to the case such as, but not limited to, an e-mail containing login details.
1c Bringing (occasional) attention to a service, a tip, a skill, etc. that J&V Services believes can contribute to a more successful website visit for the client.
2. Providing data to third parties
Data provided by the client to J&V Services will not be passed on to third parties. However, there are two exceptions to this rule:
2a If a court order has been issued to provide data.
2b If the client’s insurer requests providing the data.
3. Security
The data that the client provides to J&V Services are stored in a secure environment.
4. Rectification of client data
The client has the option to rectify the data provided at any time. In such a case, J&V Services may ask the client to report the rectification in the manner prescribed by J&V Services. Identification may be required in some cases.

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